2022.10.12Consultation Center for travelers in Japan regarding health-related issues such as injury, illness, etc.

To ensure that foreign tourists visiting our prefecture have peace of mind and enjoy their vacation, we provide consultation desks for illnesses and injuries. Thank you for visiting us, and we look forward to seeing you.


* Ministry of Health, Labor and Welfare telephone consultation desk for new coronavirus infections

Telephone number:0120-565-653(Free Call)

Supported Languages/Times:

Japanese ・English・ Chinese・ Korean ・Portuguese・ Spanish 9:00 – 21:00

Thai Language:  9:00 – 18:00

Vietnamese Language: 10:00 – 19:00


*Telephone consultation desk for emergency information (accidents, illness, etc.), disaster information, and general tourist information other than the listed above.

“Japan Visitor Hotline“

Telephone number:050-3816-2787

Supported Languages/Times:

English・ Chinese・ Korean ・ Japanese  24 hours, 365 days

Enjoy Ibaraki! A New Experience Awaits